PORTALINK CAST STUDY
KINCROME
THE CHALLENGE
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Kincrome is a warehouse and distribution business that has been supplying to Automative, Industrial and Hardware markets for 30 years.
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Kincrome has four warehouse/distribution centres, which are strategically located throughout Australia, to deliver responsive and accurate order dispatches to all target markets.
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Fast and accurate order-to-shipment cycles are an imperative component of Kincrome’s customer value proposition.
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Kincrome invests in technology solutions that can enhance its order accuracy and improve the speed of its turnaround time.
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Finding a solution to meet Kincrome’s needs that was robust, accurate, quick and cost-effective proved challenging.
1
PORTALINK CAST STUDY
KINCROME
THE CHALLENGE
-
Kincrome is a warehouse and distribution business that has been supplying to Automative, Industrial and Hardware markets for 30 years.
-
Kincrome has four warehouse/distribution centres, which are strategically located throughout Australia, to deliver responsive and accurate order dispatches to all target markets.
-
Fast and accurate order-to-shipment cycles are an imperative component of Kincrome’s customer value proposition.
-
Kincrome invests in technology solutions that can enhance its order accuracy and improve the speed of its turnaround time.
-
Finding a solution to meet Kincrome’s needs that was robust, accurate, quick and cost-effective proved challenging.
1
CALTEX
case study
Hear what Caltex has to say about Portalink
"Portalink is really good for picking up discrepancies ... it saves me so much time [not having] to go back and reprocess orders because it’s picked up the correct code."
"Portalink highlights any duplicate purchase orders ... and the
auto-export function … is saving us time and effort."
"The OCR feature allows us to have customers that don’t send readable PDFs to still be processed through Portalink … 100% perfectly."
"Portalink provide a really great support system."
"We can assure our customers that orders placed by Portalink are going to be on time ... and correct."
Tahlia | Senior Customer Solutions Agent, Caltex