top of page

PORTALINK CAST STUDY

KINCROME

BACKGROUND

THE CHALLENGE

Kincrome is a warehouse and distribution business that has been supplying to Automative, Industrial and Hardware markets for 30 years.
Kincrome has four warehouse/distribution centres, which are strategically located throughout Australia, to deliver responsive and accurate order dispatches to all target markets.
Fast and accurate order-to-shipment cycles are an imperative component of Kincrome’s customer value proposition.
Kincrome invests in technology solutions that can enhance its order accuracy and improve the speed of its turnaround time.
Finding a solution to meet Kincrome’s needs that was robust, accurate, quick and cost-effective proved challenging.

BACKGROUND

THE CHALLENGE

Kincrome is a warehouse and distribution business that has been supplying to Automative, Industrial and Hardware markets for 30 years.
Kincrome has four warehouse/distribution centres, which are strategically located throughout Australia, to deliver responsive and accurate order dispatches to all target markets.
Fast and accurate order-to-shipment cycles are an imperative component of Kincrome’s customer value proposition.
Kincrome invests in technology solutions that can enhance its order accuracy and improve the speed of its turnaround time.
Finding a solution to meet Kincrome’s needs that was robust, accurate, quick and cost-effective proved challenging.

Tim Pope (Portalink CEO) talks about how Portalink helps to achieve great customer service.