PORTALINK CAST STUDY
KINCROME
THE CHALLENGE
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Kincrome is a warehouse and distribution business that has been supplying to Automative, Industrial and Hardware markets for 30 years.
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Kincrome has four warehouse/distribution centres, which are strategically located throughout Australia, to deliver responsive and accurate order dispatches to all target markets.
-
Fast and accurate order-to-shipment cycles are an imperative component of Kincrome’s customer value proposition.
-
Kincrome invests in technology solutions that can enhance its order accuracy and improve the speed of its turnaround time.
-
Finding a solution to meet Kincrome’s needs that was robust, accurate, quick and cost-effective proved challenging.
1
PORTALINK CAST STUDY
KINCROME
THE CHALLENGE
-
Kincrome is a warehouse and distribution business that has been supplying to Automative, Industrial and Hardware markets for 30 years.
-
Kincrome has four warehouse/distribution centres, which are strategically located throughout Australia, to deliver responsive and accurate order dispatches to all target markets.
-
Fast and accurate order-to-shipment cycles are an imperative component of Kincrome’s customer value proposition.
-
Kincrome invests in technology solutions that can enhance its order accuracy and improve the speed of its turnaround time.
-
Finding a solution to meet Kincrome’s needs that was robust, accurate, quick and cost-effective proved challenging.
1
Our solutions. Our customers. Getting started. Resources.
Where other systems fail.
Portalink is the only system that is designed to achieve true Zero-Touch outcomes.
See how Portalink provides unique solutions for the common problems experienced with other [EDI systems]:
The cost to map templates makes automation unviable for many
trading partners.
The solution
You cannot achieve Zero-Touch with OCR.
The solution
Processing customer orders and vendor invoices often requires cross checking across multiple platforms such as ERP and CRM. Other gateways simply copy and pass data to the ERP including bad data and errors.
The solution
Many EDI orders and invoices break because they have material code or pricing or UOM errors etc. These EDI errors waste a lot of time and have to be managed independently.
The solution
Many EDI orders and invoices break because they have material code or pricing or UOM errors etc. These EDI errors waste a lot of time and have to be managed independently.
The solution
Communicating with trading partners is time consuming and messaging is often inconsistent.
The solution
Achieving the best Zero-Touch outcomes requires good performance measurement against KPI’s. It is virtually impossible to track processing time for all transactions across multiple systems.
The solution
Implementing a new system is often very time consuming and disruptive. Then, when the system is on the vendor is off.
The solution
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